How do I return an item?
If you are unsatisfied with an item that you have purchased, you may return the item for a refund within 30 days of receiving the product.
Please not that the following conditions apply:
Steps for returning an item:
- You are responsible for paying to return the item(s) to our fulfillment center.
- Shipping charges are not refunded when you return an item.
- Refunds are issued through the same form of payment used to purchase.
- Items must be in new, resalable condition.
If you have any questions regarding your order, please contact firstname.lastname@example.org
- Securely pack your merchandise. We are not responsible for items that are damaged while in transit to our fulfillment center.
- Include a note with the following information: order number, refund or exchange, reason for return
- Ship the merchandise to the return address that is printed on your packing slip. Please make sure to secure a tracking number or delivery confirmation number for your shipment. Your order number is required for your return or exchange to be processed by our fulfillment center.