How do I return an item?

If you are unsatisfied with an item that you have purchased, you may return the item for a refund within 30 days of receiving the product.
Please not that the following conditions apply:
  • You are responsible for paying to return the item(s) to our fulfillment center.
  • Shipping charges are not refunded when you return an item.
  • Refunds are issued through the same form of payment used to purchase.
  • Items must be in new, resalable condition.
Steps for returning an item:
  1. Securely pack your merchandise. We are not responsible for items that are damaged while in transit to our fulfillment center.
  2. Include a note with the following information: order number, refund or exchange, reason for return
  3. Ship the merchandise to the return address that is printed on your packing slip. Please make sure to secure a tracking number or delivery confirmation number for your shipment. Your order number is required for your return or exchange to be processed by our fulfillment center.
If you have any questions regarding your order, please contact sales@laundrylasso.com